Cookies Policy
1. Introduction
This Cookie Policy explains how Redefyne Clinic Limited (“Redefyne”, “we”, “us” or “our”) uses cookies and similar technologies on our website: www.redefyne.com
This policy should be read together with our Privacy Policy, which explains how we collect, use and protect personal information.
By using our website, you may encounter cookies and similar technologies that are necessary for the website to function, as well as optional technologies that help us understand how visitors use our website.
Where required by law, we will ask for your consent before placing non-essential cookies or similar technologies on your device.
2. What are cookies?
Cookies are small text files that websites can place on your computer, smartphone, tablet or other device when you visit a website.
Cookies allow a website to recognise your device and may be used to remember preferences, maintain security, improve functionality, analyse website traffic or support other website features.
The rules relating to cookies also apply to certain similar technologies that store information on, or access information from, your device. These can include tracking pixels, scripts, tags and certain forms of web storage.
Information Commissioner's Office
3. Why do we use cookies?
Depending on the features enabled on our website, we may use cookies and similar technologies for the following purposes:
Strictly necessary cookies
These cookies are required for the website to operate properly.
They may be used for purposes such as:
- Website security
- Page functionality
- Network and server management
- Maintaining website sessions
- Enabling essential website features
- Remembering choices necessary for the operation of the website
- Because these cookies are necessary to provide the online service you have requested, certain strictly necessary cookies may be exempt from the requirement to obtain consent.
- We will nevertheless provide information about them where appropriate.
Functional cookies
Functional cookies may allow the website to remember choices or preferences you have made and provide enhanced functionality. Examples may include remembering certain preferences or settings.
Where these cookies are not strictly necessary for a service you have requested, we will seek your consent before using them.
Analytics cookies
Analytics cookies may help us understand how visitors use our website.
For example, they may help us understand:
Which pages are visited
How visitors navigate the website
How many people visit the website
How visitors interact with different areas of the website
Whether website content is performing effectively
We will only use non-essential analytics cookies where the required consent has been obtained.
Marketing and advertising cookies
If marketing or advertising technologies are enabled on our website, these may be used to:
Measure the effectiveness of advertising
Understand how visitors interact with marketing content
Deliver or measure relevant advertising
Track interactions across websites or services
These technologies are not strictly necessary for the operation of our website and will only be used where the appropriate consent has been obtained.
4. Cookies used by Wix
Our website is hosted using Wix.
Wix may use cookies and similar technologies that are necessary for the operation, security and functionality of the website.
The precise cookies used can vary depending on the Wix features, applications, integrations and settings enabled on our website.
For this reason, we periodically review the cookies and similar technologies operating on our website and update this policy where necessary.
5. Third-party cookies and services
Some functionality on our website may be provided by third parties.
For example, our website provides access to external appointment-booking services.
Third-party services may use their own cookies or similar technologies when you interact with their services.
Where a third party uses non-essential cookies or similar technologies on our website, we will seek consent where required by law.
Once you leave the Redefyne website and access a third-party website or service, that third party's own privacy and cookie policies will apply.
6. Your cookie choices
When you first visit our website, where required, you may be presented with a cookie consent mechanism allowing you to:
Accept optional cookies;
Reject optional cookies; or
Manage your cookie preferences.
Non-essential cookies should not be placed on your device before you have provided the required consent.
Under applicable UK rules, consent must be a clear, affirmative action. Simply continuing to browse a website does not constitute valid consent.
Information Commissioner's Office
You should be able to change or withdraw your consent at any time.
7. Managing your preferences
You can manage your cookie preferences through our website's cookie settings, where available.
You can also control or delete cookies through your internet browser.
Most browsers allow you to:
- View cookies stored on your device;
- Delete existing cookies;
- Block cookies;
- Block third-party cookies; or
- Set your browser to notify you when cookies are being placed.
- Please note that blocking or deleting certain cookies may affect the functionality of our website.
8. How long cookies remain on your device
Cookies may be either:
Session cookies
These are temporary cookies that remain on your device only while you are using the website and are normally deleted when you close your browser.
Persistent cookies
These remain on your device for a specified period or until you delete them.
The duration of individual cookies depends on their purpose and the service that places them.
We aim to ensure that cookie durations are appropriate for the purposes for which they are used. ICO guidance recommends that organisations identify the duration and purpose of the cookies they use.
Information Commissioner's Office
9. First-party and third-party cookies
Cookies may be:
First-party cookies – cookies placed by Redefyne or by services operating on our behalf through our website.
Third-party cookies – cookies placed by another organisation when you use our website or interact with third-party content or services.
Where third parties place cookies or access information on your device, we will provide appropriate information and obtain consent where required.
10. Changes to our use of cookies
Our website and the services we use may change from time to time.
We may therefore introduce, remove or change cookies and similar technologies.
We will review this Cookie Policy periodically and update it when necessary.
Where changes require renewed consent, we will provide an appropriate mechanism for obtaining that consent.
11. Your privacy
Some cookies and similar technologies may collect information that can identify or relate to an individual.
Where this occurs, the processing of personal information will also be subject to applicable data protection legislation, including the UK GDPR and Data Protection Act 2018.
Our Privacy Policy explains how Redefyne collects, uses and protects personal information.
12. Legal requirements
Our use of cookies and similar technologies is subject to applicable UK legislation, including the Privacy and Electronic Communications Regulations 2003 (PECR) and applicable data protection legislation.
PECR requires organisations to provide clear information about cookies and, unless an exception applies, obtain appropriate consent before storing or accessing information on a person's device.
13. Contact us
If you have any questions about our use of cookies or similar technologies, please contact:
Redefyne Clinic Limited
192 Monton Road
Eccles
M30 9PY
United Kingdom
Email: emily@redefyne.com
Telephone: 0161 804 1414
Website: www.redefyne.com
14. Updates to this Cookie Policy
We may update this Cookie Policy from time to time.
The current version will be published on our website and the date at the top of this policy will indicate when it was last updated.
Cookie Policy last updated: 31 August 2026